1. Select a time for your venue. 2. Pay deposit to secure the booking. 3. Our staff will email you and talk about the venue setting.

• The deposit for booking will not be refunded if you have decided to not show up or to cancel your booking.

• Full payment of your function excluding the deposit should be paid in at least 5 workings day prior to your event. After paying the full payment that is required, the deposit automatically changes to the bond. • After 7 working days the bond will be refunded after confirming that everything is in good condition. If there is equipment misused or extended hour use of the venue we will deduct the cost from the bond and refund you the remaining.

• Venue hire without food supply only can use the playground resting area. • Venue hire with food supply can use the playground resting area and Cafe area. • If you booked a venue without food but want to use Cafe area then please contact us to discuss.

• Our Cafe kitchen is not available for preparation, heating and cleaning your own catering.

• Adults and children over 14 years old are NOT ALLOWED to play on the equipment. • Socks must be worn at ALL TIMES including adults supervising children in the playground. • Bare feet are NOT permitted in the playground for hygiene and safety reasons (socks are available for purchase at the counter). • While eating and drinking, all guests must be seated in the café or outside the playground. • NO food and drinks are allowed in the playground. • No smoking is permitted in the building or the car park.