All bookings must be completed online to secure your spot.

Changes on the date and session entry for confirmed booked tickets are not allowed at all.

Tickets is only available for one visit per session only on the day that you have booked for and the    session you have chosen. 

Tickets purchased online are non-refundable and non-transferable.

Tickets must be purchased for spectators over 14+ on entry.

Proof of vaccination using your own vaccine pass must be presented upon entry for our staff to scan for verification.

Please scan the QR Code tracer upon entry of Hippo Playground and Cafe.